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UNIVERSITY OF SOUTH CAROLINA
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Customer Service Feedback Survey
 

Our goal at the CarolinaCard office is to provide you with the best possible customer service. We are interested in receiving feedback from you about your most recent experience with our personnel. Please take a moment of your time to answer the questions below. Your input is vital to our success.


What was your method of contact with us?
                          
  Personal                  Telephone               Email
What was the date of service?                  (MM/DD/YY)
 
Please rate the following questions.

1.
    You were greeted in a pleasant and positive tone of voice upon making contact with our office.
             Strongly disagree       Disagree          Agree        Strongly agree


2.    The staff was professional and polite.
             Strongly disagree       Disagree          Agree        Strongly agree


3.    The staff provided complete and accurate information to you.
             Strongly disagree       Disagree          Agree        Strongly agree
 

4.    The person who helped me was knowledgeable.
             Strongly disagree       Disagree          Agree         Strongly agree


5.    The person that helped me understood my problem/question.
             Strongly disagree       Disagree          Agree         Strongly agree


6.    A timely response was provided.
             Strongly disagree       Disagree           Agree        Strongly agree


7.    Overall, I was satisfied with my experience at the CarolinaCard office.
             Strongly disagree       Disagree           Agree         Strongly agree

Optional:   If you would like for us to contact you by phone or email, please fill out these fields:

Email:                 Phone:  
 

Comments:

   Please wait one moment after clicking on Submit to receive the confirmation.
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