HANDLING CASHIER ERRORS
 

Cashiers sometimes make mistakes! If you think a cashier made an error, visit that service point and have them write up a log sheet.

CarolinaCard can only process errors upon receipt of a request completed by the department providing the service. All you have to do is fill out a few lines on the log sheet!  It is routed to us and your account is updated within 2-3 business days.